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Creating and Updating an Inbox

Creating an inbox

To send and receive messages, with customers and with internal colleagues, you'll need an inbox.

  • On you organization page (https://web.yetto.app/orgs/[organization_name]), click on the "Create inbox" icon.
  • Enter a name for your inbox in the form. Inbox names must be unique within an organization.
  • Click the "Create inbox" button.

Updating an inbox

To change the name of an inbox:

  • Go to your organization page (https://web.yetto.app/orgs/[organization]).
  • Click on the inbox icon for the inbox you want to change.
  • Click on the "Settings" tab in the navigation bar.
  • Enter a new name for your inbox in the text field.
  • Click "Finish updating inbox".

If you have an email plug installed in the inbox, the default [inbox]@[organization].yetto.email email address will be updated with the new inbox name.